Last updated: January 26, 2026

Timeout Aventura respects the privacy of its website users and is committed to protecting the personal data shared with us, in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation.

This Privacy Policy explains who we are, what data we collect, for what purposes we use it, and what your rights are.

1. Identification of the Controller

Entity: Timeout Aventura
Activity: Adventure park and operator of tourist and outdoor activities
RNAAT Registration: No. 370/2020
Headquarters: Rua de Santa Luzia nº 827, 4990-725 Ponte de Lima, Portugal

Timeout Aventura is the entity responsible for processing your personal data.

2. Personal Data We Collect

We may collect the following personal data, depending on your interaction with the Website:

Name

Email address

Phone number

Data provided in contact or booking forms

Information necessary for the provision of services (e.g., number of participants, age, preferences)

Browsing data (cookies, IP address, device type, pages visited)

👉 We only collect the data strictly necessary for each purpose.

3. How We Collect Data

Personal data may be collected through:

Contact forms

Reservation or information request forms

Newsletter subscription (when applicable)

Website browsing (cookies)

Direct communication via email, telephone or social media

4. Purposes of Data Processing

Your personal data is processed for the following purposes:

Responding to contact and information requests

Processing reservations and providing contracted services

Communication related to activities, events or services

Compliance with legal obligations

Improving the user experience on the Website

Statistical analysis and Website performance

Marketing and communication (only with consent)

5. Legal Basis

The processing of personal data is based on:

Execution of a contract or pre-contractual steps

Consent of the data subject

Compliance with legal obligations

Legitimate interest of Timeout Aventura (e.g., service improvement)

6. Data Retention

Personal data is kept only for the period necessary to fulfill the purposes for which it was collected, or for the time required by law.

After this period, the data will be securely deleted or anonymized.

7. Data Sharing with Third Parties

Timeout Aventura may share personal data only when necessary, namely with:

Service providers (e.g., website hosting, email tools, payment platforms)

Legal authorities, when required by law

👉 We never sell or transfer personal data to third parties for commercial purposes.

8. Cookies

We use cookies to improve the browsing experience. For more information on the use of cookies, please see our Cookie Policy, available on the Website.

9. Data Subject Rights

Under applicable law, you have the right to:

Access your personal data

Rectify incorrect or incomplete data

Request the erasure of your data (“right to be forgotten”)

Limit or object to the processing of your data

Request data portability

Withdraw your consent at any time

You can exercise these rights through the contacts provided on the Website.

10. Data Security

Timeout Aventura adopts appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or destruction.

11. Links to Third-Party Websites

The Website may contain links to other websites. Timeout Aventura is not responsible for the privacy policies of these websites and recommends reading them.

12. Changes to this Policy

Timeout Aventura reserves the right to update this Privacy Policy whenever necessary. Changes will be published on this page, indicating the date of the last update.

13. Contact Information

For any questions related to the protection of your personal data, you can contact us through the means indicated on the Website.